Social login and deletion of personal data

You may sign in using Google, Facebook (Meta) and, once available, Apple. Subject to your authorization and the data available from each provider, they transmit in particular your name, email address and a technical identifier associated with the provider account. Apple may provide a private relay address instead of your actual email address. We process this data through Amazon Cognito for authentication and to manage your MetropolGuru account; the associated application profile is stored in Amazon DynamoDB.

You may request deletion by emailing contact@arsventa.com with the subject “Data deletion”. To protect against unauthorized deletion, we may request additional information to verify your identity.

In accordance with Article 12(3) GDPR, we will inform you of the action taken without undue delay and, in principle, no later than one month after receiving your request. Where requests are complex or numerous, this period may be extended by up to two further months; we will inform you of the extension and the reasons for it within the first month.

Where the requirements of Article 17 GDPR are met and no statutory retention obligation or need to establish, exercise or defend legal claims applies, we erase personal account and profile data without undue delay. Data subject to statutory retention is restricted from other use and erased after the applicable period expires. Where applicable in an individual case, sections 257 of the German Commercial Code (HGB) and 147 of the German Fiscal Code (AO) generally require retention for six years for commercial and business correspondence and other tax-relevant documents, eight years for accounting vouchers, and ten years for books, records and annual financial statements. The period generally begins at the end of the calendar year in which the relevant document was created.